The ability of cloud-based services to deliver flexibility, on-demand scalability and reliability while controlling direct costs and administrative overheads has come into its own during the COVID-19 pandemic. IT teams have scrambled to support the shift to remote-working as businesses have battled to maintain employee productivity; cloud-based software and services have often played a central role in the tactical response to the crisis.
This report highlights key market trends for cloud print services, covering offerings from both manufacturers and independent software vendors (ISVs). It draws on primary research conducted in January 2021 amongst 219 organizations using managed print services (MPS) across the US, the UK, France and Germany.